Frequently Asked Questions
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What is Text and Talk? |
How do I top up? |
How do I use Text and Talk? |
What if I have sent a text requesting a top up, but have not received a confirmation message back? |
Are there any administration, subscription or other fees? |
Is there a maximum amount of top ups that I am allowed in one day? |
Tell me more about the FREE credit on the £10 code? |
Ask bill payer's permission before using the service. This is a reverse-billed text service, cost of text to 80876 or 84459 or 80077 or 67400 will be charged at £1.50, £3.00 or £5.00 or £10.00 plus your standard network text charge. A confirmation text informing you that your mobile has been charged with the relevant amount will be sent shortly thereafter. Monthly limit of top ups apply. Credit will expire 90 days after the last top-up was made. Cost of calls to the 0208 access number will be charged at your standard mobile rate to a landline or can be used as part of your mobile inclusive minutes. Cost of calls to the 0800 access number will incur a rate surcharge of 1 pence per minute. Calls are charged per minute. Prices are subject to change without any prior notice. Calls made to mobiles may cost more, unless specifically mentioned in the destination list. Calls are charged from time of connection to the service. We will automatically top you up with £5.00 credit if you are a user of the 80876 or 84459 and 80077 code or with £10.00 credit if you are a user of the 67400 code before your calling credit is about to run out. We will then charge your mobile with £5.00 or £10.00. To unsubscribe simply text STOP to 80077 or 67400 at any time. If you choose to unsubscribe, calls will disconnect once the credit is finished and a new text request with keyword to 80876 or 84459, 80077 or 67400 will have to be made for a further top up. Connection fee between 1p and 9p (depending on the destination) applies .Service provider: Story Telecom Ltd. Helpline 02084979210.
